Western NSW Mobile Child Protection Team

Protecting Our Kids

Department of Family and Community Services
Family and Community Services

Western NSW Mobile Child Protection Team (MCPU) - Protecting Our Kids recipientsThe Western NSW Mobile Child Protection Team (MCPU) has improved response rates for risk of significant harm reports made to the Child Protection Helpline. The improved quality of the responses has increased the capacity of local caseworkers to focus on supportive activities in their communities, rather than statutory enforcement. Family and Community Services (FACS) had previously struggled to attract and retain caseworkers to work in what are often very demanding and complex situations, in remote and isolated locations. This had impacted on the expected levels of service delivery to vulnerable children and families in these communities. The team works with other government agencies (Police, Education, Health, and Juvenile Justice), service providers and community groups to better support families to reduce family breakdown and minimise the numbers of children and young people entering formal care.