Justice Online Project
Improving Government Services
Department of Justice
The Justice Online Project team has implemented access to civil court services anywhere, anytime.
The introduction of three components, Online Registry Website, Court List Search and Online Court, has
facilitated the move away from manual paper-based processes and heavy reliance on court house presence.
From days to minutes, the end-to-end suite of online services saves time and money otherwise spent on
travelling and waiting in registries or courtrooms. Throughout development, members of the community and
legal profession were engaged with feedback forming the basis of further improvements to current online
services. 70.4% of available civil forms are now e-filed and take-up of Online Court recently peaked over 80%,
contributing to the Premier’s Priority to improve customer satisfaction with Government Services alongside the
State Priority of Better Government Digital Services, “70% of government transactions to be conducted via
digital channels by 2019”.